Privacy policy

PRIVACY POLICY

1. Website Privacy Policy

1.1 The terms “The Company”, “us”, “we”, or “our” refers to our Company THOMAS CROWN INVESTMENTS (WORLDWIDE) LIMITED The Company operates www.davidhentyartforger.co.uk. We are committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. By using The Site, you agree to the collection and use of your data in accordance with this policy.

1.2 The Terms “You” or “Your” refers to you the client and/or website viewer.

2. Data Protection

2.1 We comply with the principles of the General Data Protection Regulation (GDPR) when dealing with all data received from customers or visitors to our website.

2.2 We collect Your personal data with regards to the following purposes. Kindly be advised that cookies does collect data from Your use of the website. For more information, please view our Cookie Policy.

(i) We collect Your data when you use the contact form whereby we will preserve Your email address, Your Phone number and Your name in order to be able to contact you once You use Our contact form on the website
(ii) The information collected at checkout are Your Full Name, Your full address including Your Postcode/Zip code, Your telephone number and your Email Address.

Please note that the details provided pursuant to Section 2.2(ii) can be used to create Your account on the website if You choose the option.

With respect to the processing of Your payment. Please see Section 7

3. Consent

When you provide your personal information, you consent that it can be used for the above purposes and that The Company is an authorised holder of such information. If you choose not to provide personal information, you can still use most of The Site. However, you will not be able to access areas that require your personal data on the appropriate form.

At any time you may withdraw your consent for The Company to keep your personal data.You may ask that we delete Your Personal data collected. Kindly bear in mind that should you request to delete the Personal Data collected with regards to the creation of Your account on the website, the Account will no longer work and Please note that if you request deletion of your data, this may prevent us from offering any further support relating to your previous purchases.

4. Definition

“Personal Data” means any information relating to an identified or identifiable natural person (hereinafter “Data Subject”): an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person (“hereinafter “Personal Data”).

“Processing” covers all activities relating to the use of personal data by an organisation, from its collection through to its storage and disposal and everything in between.

“Data subject” means the person whose personal data is being processed.

5. Our Services

We only hold the data necessary to offer services provided on our website. We do not ask for or use more data than necessary to provide you with a proper service. This means we only process and hold data related to purchases and subsequent support related to those purchases, in accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR). Any processing of your data is only done to provide or perform the services or products you have purchased.

6. Data Protection Register

Data is only used for the purposes described in our entry on the Data Protection Register.

7. Required Period

Your data is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, We only hold personal data for a period of one month. Once data is no longer needed we delete it.

8. Card & Payment Processing Data

We use third-party payment providers to handle card and payment processing data securely. We never see or store any card or payment information. In accordance with Article 6(1)(b) of the General Data Protection Regulation (GDPR) any other data is only used to process your purchase securely. In accordance with Article 6(1)(c) of the General Data Protection Regulation (GDPR), we need to retain data related to all purchases to fulfil our existing legal obligations to account for tax and VAT on all transactions.

With regards to the information that are provided to the third-party payment providers, you should read their own data privacy policy in order to determine whether you accept them.

We accept no liability for the any data that has been stolen, lost, shared or sold that are provided to third-party payment providers.

9. Backup & Data Storage

For administrative reasons, customer data and email subscription data may be passed to and stored securely with third party service providers located outside the EEA (European Economic Area). This is done to backup and preserve your data where it is needed to carry on offering a service to you.

10. Customer Requests

As a customer, you can at any time (and free of charge) request details of the data we hold relating to you - and you can also request any such data is amended or deleted. All requests with regards to Your Personal Data being kept, erasure or amendment to the Personal Data being kept by The Company should be sent to the following email address [email protected]

We endeavour to provide You the information requested within a period of one month. Should We not be able to fulfil Our obligation within one month, We will inform You of the delay and the reason of the delay.

Please note that if you request deletion of your data, this may prevent us from offering any further support relating to your previous purchases.

If you wish to access your Personal Information, please contact us in writing. The Company will not charge any fee for your access request.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

You may ask that we delete Your Personal data collected. Kindly bear in mind that should you request to delete the Personal Data collected with regards to the creation of Your account on the website, the Account will no longer work.

11. Email Updates

We regularly email website news and information updates to those customers who have specifically subscribed to our email service. All subscription emails sent by us contain clear information on how to unsubscribe from our email service. Our email service is an opt-in service only; with your prior consent required in accordance with Article 6(1)(a) of the General Data Protection Regulation (GDPR). This means to subscribe you must enter your details into the email subscription page and submit them to us.

12. Our Promise

We never sell rent or exchange mailing lists.

The Company is strongly committed to protecting your information and ensuring that your choices are honoured. We have taken all reasonable security measures to protect your data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

13. Enforcement

If for some reason you believe The Company has not adhered to these principles, please notify us by email [email protected] and we will do our best to determine and correct the problem promptly.

The Company will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on You or The Company; (b) protect and defend the rights or property of You, The Company and its family of Websites, and (c) act in urgent circumstances to protect the personal safety of users of The Company, its websites, or the public.

14. Security

The security of your Personal Information is important to us, but it is worth noting that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

15. Data Sharing With Partners

We do not share commercial or technical data with our partners unless we have specifically sought and obtained your prior approval. Where we request such approval, we will always fully disclose how your data is used.

Please note that even when we have your specific consent, we only share data with partners that operate their own privacy policy in full accordance with the General Data Protection Regulation (GDPR).

16. Spam

In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.

17. Product Updates

We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us.

18. Email Content

All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how to unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading.

19. Cookies

Our website uses "cookies" to track use and allow customers to purchase from our website. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website. Please note that you are free to refuse cookies. However, for purely technical reasons this may prevent you from purchasing from our website. This is because anonymous cookies are commonly used to keep track of the contents of customers’ shopping baskets or trolleys during the checkout process. This facility ensures that the items added to (or removed from) your basket are accurately stated when you go to pay.

Our Website uses cookies in order to provide you with a better user experience. You can find out more about Our Cookie Policy

20. Changes To This Privacy Policy

This Privacy Policy is effective as of (add date) and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.